De Well offers a cloud based, collaborative order management system designed to provide our customers with information at their fingertips. We have moved from a "query" look for data approach to the development of customized dashboards that highlight exceptions and alerts based upon a set of rules designed by you the customer during the onboarding process. Our origin offices are engaged with training our client’s factories to make bookings online creating a seamless process and transparency from the factory through delivery to the customer’s door.

De Well recognizes three critical aspects to providing real time data to customers through the use of our web enabled purchase order management system.

  • Customization: We customize parts of our platform to meet the customer’s requirements.
  • User Friendly: We believe any platform must be easy to navigate and simple. Our system is intuitive.
  • Accurate Data: We have a data management process that includes algorithms and people responsible for checking the accuracy of the data we deliver to our customers. Without good data, does the system matter?

No off the shelf forced solution

We believe no two companies’ are alike and use the onboarding process to understand our client’s unique business.

Vendor Compliance

With the implementation of De Well’s POM platform comes the opportunity to have transparency to vendor activity. Most US importers provide a ship date or ship window within the purchase order for their vendors to book against. Companies generally require the vendor to book 10 to 14 days prior to the ship date or ship window (first ship date, last ship date). This requirement allows the importer to manage their supply pipeline in order to ensure their product gets to their customer on time as promised. De Well’s order management system allows our customers to see when their vendors book the order as measured against the ship window. Our staff at origin works with our customer’s vendor to ensure that the factory delivers product as promised with transparency to any delays. The critical milestones that we measure to ensure product leaves on time include:

  • Vendor Booking vs Ship Window (i.e., 10 to 14 days prior to ship window)
  • Cargo Ready Date vs Ship Window
  • ATD vs ETD (Actual Sailing Date vs Estimated Sailing Date)

On line Bookings

In order to maintain a high degree of data accuracy, De Well strives to collect data from primary sources. A primary source is the origin of the data the first time it becomes available. For example, the first time purchase orders can be matched with a container is at the time a container is backed into the factory dock and the factory staff establishes the load plan of orders for that container. The factory can book orders against the container in their warehouse. Providing transparency to factory activity is a valuable step to effectively managing a company’s supply chain.

De Well’s order management system provides transparency to both sides of the transaction. Once we have received an electronic PO from our customer, why not provide this transparency to their factories? Once the factory makes the booking against that purchase order, the booking status is made immediately available to the importer. Sound simple? It really is once the logic is built into the system.

  • Factories have access to PO’s designated for them in the system assessable via a secure user ID and password.
  • Factories access an easy to use booking platform in order to book against their purchase orders.
  • Vendor KPI’s and scorecards are available in real time via a simple query.

De Well has trained staff at origin to assist with the training.